What Our Customers Say About Us

We care what our customers think of us and so should you. We are partners in your business and your success is ours.

Rating
4.9
54 reviews
Eric Mayotte
Direct Lending and Jay Fertman, in particular, get my highest recommendation. Jay was very responsive and always picked up their phone promptly; he was a pleasure to work with and answered every question they had. I shopped around quite a bit, and honestl ...
Direct Lending and Jay Fertman, in particular, get my highest recommendation. Jay was very responsive and always picked up their phone promptly; he was a pleasure to work with and answered every question they had. I shopped around quite a bit, and honestly, Jay was able to provide me with the lowest rates, monthly payments, and closing costs out of everyone. The level of service he provided, along with the highly competitive rates and fees, make Jay and Direct Lending an incredible value.
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Eric Mayotte

2 months ago

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Scott Odle
I'm a first-time homebuyer, and a coworker recommended Jay for my mortgage needs. From the very first round of phone calls and emails, Jay has gone above and beyond to help me understand the mortgage process and figure out the best options for my budget. ...
I'm a first-time homebuyer, and a coworker recommended Jay for my mortgage needs. From the very first round of phone calls and emails, Jay has gone above and beyond to help me understand the mortgage process and figure out the best options for my budget. Through his hours of research and calculations, we determined what price range I should be shopping for, and what I should expect to pay monthly and at closing. Jay also took a look at my credit reports, and helped me make a plan to pay down debt and boost my credit scores. A few weeks after following his advice, my lowest score has risen from 687 to 730!
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Scott Odle

8 months ago

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Brennan Sprinkle
Jay and Mario were the best part about the home buying process for me. Jay took every opportunity to explain the details of the mortgage to me and was always available to answer any questions I had. Jay got me an amazing rate (*much* lower than the nation ...
Jay and Mario were the best part about the home buying process for me. Jay took every opportunity to explain the details of the mortgage to me and was always available to answer any questions I had. Jay got me an amazing rate (*much* lower than the national average) and even helped with general questions that I had about the home buying process. I cannot recommend these folks strongly enough!
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Brennan Sprinkle

11 months ago

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Laura Gallant
Jay Fertman and his assistance Mario are fantastic to work with. One of my clients chose to use Jay and I have worked with Jay and Mario on a few real estate transactions now with this client. Their knowledge of the loan programs that best fit their cli ...
Jay Fertman and his assistance Mario are fantastic to work with. One of my clients chose to use Jay and I have worked with Jay and Mario on a few real estate transactions now with this client. Their knowledge of the loan programs that best fit their clients financial needs and their focus to help them achieve their home purchase is what I value most about working with them. Mario is fantastic at expediting a loan application process and collecting what is needed to get this buyer to loan approval ASAP helps to get the buyer to the closing table fast and often early. I am always well informed throughout the transaction and greatly appreciate their communication. I highly recommend Jay Fertman and Mario to assist and support your lending needs.
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Laura Gallant

1 year ago

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Daniel Williams
Jay and Mario provided the best rate I could find by far. They're extremely responsive and communicate early and often to make sure you close on time. I'm very happy I went with them to finance my new home and highly recommend!
Jay and Mario provided the best rate I could find by far. They're extremely responsive and communicate early and often to make sure you close on time. I'm very happy I went with them to finance my new home and highly recommend!

Daniel Williams

2 years ago

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Elisse Linkous
I decided to reach out to Jay after reading the reviews posted here. It turns out they're all spot on! My husband and I are navigating this process for the first time and Jay has been extremely thorough not only with providing information, but also with e ...
I decided to reach out to Jay after reading the reviews posted here. It turns out they're all spot on! My husband and I are navigating this process for the first time and Jay has been extremely thorough not only with providing information, but also with explaining each detail. I trust that I can call with any questions and receive a knowledgeable answer. I have been extremely satisfied with the quick response times and the extra care and attention he gives his clients. Trustworthy and reliable, highly recommend
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Elisse Linkous

2 years ago

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Rene' Starry
Jay and Mario have assisted me in three refinances and one acquisition. Their team is the best in the business. Kind, patient, thorough, and extremely efficient. I won't finance any of my properties without them and highly recommend them to everyone, w ...
Jay and Mario have assisted me in three refinances and one acquisition. Their team is the best in the business. Kind, patient, thorough, and extremely efficient. I won't finance any of my properties without them and highly recommend them to everyone, whether you are buying or refinancing.
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Rene' Starry

2 years ago

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Kimberly May
Jay and Mario have helped me with a couple of mortgages and they have been super helpful each time. I feel like I got good rates, and they were patient with my questions and also with walking me through the limitations for my particular situation. When I ...
Jay and Mario have helped me with a couple of mortgages and they have been super helpful each time. I feel like I got good rates, and they were patient with my questions and also with walking me through the limitations for my particular situation. When I reach out to them for initial quotes, they aren't pushy and they don't try to talk me into loans that are risky/inappropriate. Highly recommend!
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Kimberly May

2 years ago

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Bikash Khadka
Jay and Mario did outstanding job more than once with my refinancing and/or purchasing new property . Love these people, prompt response, really down to earth and really comfortable to work with. Would recommend everybody!! Again, thank you guys for makin ...
Jay and Mario did outstanding job more than once with my refinancing and/or purchasing new property . Love these people, prompt response, really down to earth and really comfortable to work with. Would recommend everybody!! Again, thank you guys for making our dream a reality.
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Bikash Khadka

2 years ago

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brett nalezinski
No one does it better than Jay!
No one does it better than Jay!

brett nalezinski

2 years ago

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Fran A
The process was so smooth and fast with Direct Lending. The rate was great. The communication was timely and very efficient. I highly recommend them for your lending needs.
The process was so smooth and fast with Direct Lending. The rate was great. The communication was timely and very efficient. I highly recommend them for your lending needs.

Fran A

2 years ago

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Jt Fiechtner
Easy to work with. Mario and Jay will get the job done with the knowledge and experience to make it a easy and fast. I would recommend them to anyone.
Easy to work with. Mario and Jay will get the job done with the knowledge and experience to make it a easy and fast. I would recommend them to anyone.

Jt Fiechtner

2 years ago

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Adrian Gardea
Jay and Mario are amazing at what they do. Jay takes the time to understand your needs and will help you find the best solution. Once that is established, Mario will ensure things continue to move towards closing.
Jay and Mario are amazing at what they do. Jay takes the time to understand your needs and will help you find the best solution. Once that is established, Mario will ensure things continue to move towards closing.

Adrian Gardea

2 years ago

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Rebecca Gray
Jay and Mario are the best. I have done so many loans and refinances with them that I have lost track. No point in going anywhere else!
Jay and Mario are the best. I have done so many loans and refinances with them that I have lost track. No point in going anywhere else!

Rebecca Gray

2 years ago

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Nate K
Jay and Mario are great to work with. Got our refi done in 2 weeks at a great rate and no hassle!!!
Jay and Mario are great to work with. Got our refi done in 2 weeks at a great rate and no hassle!!!

Nate K

2 years ago

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Amer Indian
Are you shopping for a lender to finance or re-finance your home loan? LOOK NO FURTHER! I have worked with Mario and Jay for several years and have closed loans (refinance) with them around six times for terms ranging from 10 years to 30 years. I shop ...
Are you shopping for a lender to finance or re-finance your home loan? LOOK NO FURTHER! I have worked with Mario and Jay for several years and have closed loans (refinance) with them around six times for terms ranging from 10 years to 30 years. I shop around for loans and always find that their rates are the best in the market! Please do not go with the lenders that advertise on TV. I don't have anything against them, but their rates (and the cost of loan) aren't the best. I trust Mario and Jay. There are no hidden charges or surprises in the loan charges. Jay will be more than happy to walk you through the fee worksheet and explain all the items so you know what you are getting into. If you get a better deal elsewhere make sure you get the fee worksheet from the other lender and bring it to Jay and he will explain how the other lender is misleading you. I have experienced this. Mario and Jay both communicate well throughout the process and will answer any questions through the closing. To sum it up Direct Lending has the best rate in the market, is trustworthy, and Jay/Mario communicate well. I strongly recommend Direct Lending for your home financing or re-financing needs. Tell them Brian recommended! You won't go wrong!
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Amer Indian

2 years ago

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Jeff Rawson
Jay and Mario do an outstanding job! Their prompt communication, service and best rates offered cannot be beat and is precisely why we used them a second time for a refi. I challenge anyone to find a better team for your lending needs. You will not be di ...
Jay and Mario do an outstanding job! Their prompt communication, service and best rates offered cannot be beat and is precisely why we used them a second time for a refi. I challenge anyone to find a better team for your lending needs. You will not be disappointed!
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Jeff Rawson

2 years ago

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Dave Slate
Excellent product and service.
Excellent product and service.

Dave Slate

2 years ago

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Richard Todd
Jay and Mario are the best in the business IMO. I have refinanced with them twice and each experience was great! Jay will spend as much time with you as needed explaining in detail all of your options down to each individual charge if necessary and will ...
Jay and Mario are the best in the business IMO. I have refinanced with them twice and each experience was great! Jay will spend as much time with you as needed explaining in detail all of your options down to each individual charge if necessary and will run multiple scenarios to share with you so you can make a solid, informed decision. And Mario then takes over helping you through the refinancing process with the same meticulous, professional manner taking time to help with any questions at most any time of day and guide you through each manageable step. Super awesome individuals who happen to make a wonderful team sincere in helping you.
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Richard Todd

2 years ago

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Press Chacon
Jay and Mario made my refinancing so simple and fast no headaches no issues ratings to this guy's is honesty more than a 5 star, I definitely will refer freinds n family and anyone reading this post. Thank again your professionalism is above and beyond ...
Jay and Mario made my refinancing so simple and fast no headaches no issues ratings to this guy's is honesty more than a 5 star, I definitely will refer freinds n family and anyone reading this post. Thank again your professionalism is above and beyond for customer service.
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Press Chacon

2 years ago

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Darrel Vessels
Mario and Jay were terrific - fast, transparent and easy to deal with. They made the refi process so simple. Many thanks!
Mario and Jay were terrific - fast, transparent and easy to deal with. They made the refi process so simple. Many thanks!

Darrel Vessels

2 years ago

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Andrew Brown
I've now refi'd three times through Jay and his team, and they've done a fantastic job each time! They're very responsive, thorough, and make the process as painless as they can. And they work with a really great lender. If the opportunity arises, I'll ...
I've now refi'd three times through Jay and his team, and they've done a fantastic job each time! They're very responsive, thorough, and make the process as painless as they can. And they work with a really great lender. If the opportunity arises, I'll look to refi a fourth time through them!
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Andrew Brown

2 years ago

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Lmjers
Just completed a second re-fi with Jay, Mario, and the Direct Lending Group. They did a fantastic job as always. They are well organized, and efficient in getting your information/documentation together to make your closing quick and easy. All their fo ...
Just completed a second re-fi with Jay, Mario, and the Direct Lending Group. They did a fantastic job as always. They are well organized, and efficient in getting your information/documentation together to make your closing quick and easy. All their forms/instructions are easy to follow and understand, and with a staff to assist with any of your needs. We highly recommend the Direct Lending Group for any of your Mortgage needs!!!
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Lmjers

2 years ago

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Wael Hijazi
Those guys are the ones that you have to deal with when you refinance your mortgage, they are fabulous, they will do their best to get you the best deal that fits your budget and they will work with you to find the best solution for your particular situat ...
Those guys are the ones that you have to deal with when you refinance your mortgage, they are fabulous, they will do their best to get you the best deal that fits your budget and they will work with you to find the best solution for your particular situation, I highly recommend them and I encourage people to deal with them.
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Wael Hijazi

2 years ago

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Kay Lucero
Great experience!!! They are so easy to work with and closed exactly when i was supposed to, I would definitely recommend Direct Lending!!
Great experience!!! They are so easy to work with and closed exactly when i was supposed to, I would definitely recommend Direct Lending!!

Kay Lucero

2 years ago

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Marie Tapp
Jay & Mario were awesome and very helpful in the refi of our current mortgage. The process was simply and the rate was excellent. Leave it to the pros for a great experience! Thanks to Direct Lending, Marie & Denise
Jay & Mario were awesome and very helpful in the refi of our current mortgage. The process was simply and the rate was excellent. Leave it to the pros for a great experience! Thanks to Direct Lending, Marie & Denise

Marie Tapp

2 years ago

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J Chivers
Mario and Jay have been amazing at finding great mortgages for our properties. The rates have been below market every time, they are super informative, professional and they have always offered great advice when we were looking at income properties. I ca ...
Mario and Jay have been amazing at finding great mortgages for our properties. The rates have been below market every time, they are super informative, professional and they have always offered great advice when we were looking at income properties. I can't imagine having anyone else help us. They have saved us 1000's if not 10,000's of dollars!
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J Chivers

2 years ago

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Maribel Tobin
*Repeat customer* Jay is absolutely amazing! He truly cares about his customers and excels at the whole lending process, and he has over 25 years of lending experience. He helps you understand the process every step of the way and helps makes sure you are ...
*Repeat customer* Jay is absolutely amazing! He truly cares about his customers and excels at the whole lending process, and he has over 25 years of lending experience. He helps you understand the process every step of the way and helps makes sure you are not setting yourself up for failure by explaining in detail all the fees you will be encountering when you come to close, there will be no surprises! We feel like we found a hidden gem in the middle of a mountain of coal! Super lucky to have him on our side and God help anyone who submits a "generic" offer at the same time that Jay submitted an offer!!! Jay is amazing- detailed oriented- anyone with any experience will pick Jay's offer over any others because of how detailed he submits his offers. I honestly can't say enough about him.. Sadly the 2nd property he was helping us with turned out to be one he couldn't finance (commercial) but you would be super lucky to have him on your side!!!
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Maribel Tobin

3 years ago

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Dan Dupuis
Jay and Mario are transparent, quick, and easy to work with. We just closed with them and I will certainly look for them to do any future purchases or refinances. Highly recommend!
Jay and Mario are transparent, quick, and easy to work with. We just closed with them and I will certainly look for them to do any future purchases or refinances. Highly recommend!

Dan Dupuis

3 years ago

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Marwan K
Just closed a refinance loan with Jay . The entire process was outstanding and went very smoothly and only took 3 weeks from start to finish. He was the lowest cost, much lower cost than I could get from anyone else nationwide. Saved $160 on my monthly pa ...
Just closed a refinance loan with Jay . The entire process was outstanding and went very smoothly and only took 3 weeks from start to finish. He was the lowest cost, much lower cost than I could get from anyone else nationwide. Saved $160 on my monthly payment. I highly recommend Jay.
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Marwan K

3 years ago

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Nev DeWitt Pierrat
Mario and Jay were knowledgeable, professional, and responsive partners throughout the refinance process. They helped us get a much better interest rate and save a ton! Thanks guys!
Mario and Jay were knowledgeable, professional, and responsive partners throughout the refinance process. They helped us get a much better interest rate and save a ton! Thanks guys!

Nev DeWitt Pierrat

3 years ago

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Jared Z
Jay and Mario are extremely efficient, honest, diligent, and responsive. I was impressed with how smoothly and quickly they make the mortgage process!
Jay and Mario are extremely efficient, honest, diligent, and responsive. I was impressed with how smoothly and quickly they make the mortgage process!

Jared Z

4 years ago

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Stephen Craig
Fantastic service, amazing rate, lighting fast closing!
Fantastic service, amazing rate, lighting fast closing!

Stephen Craig

4 years ago

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Valerie M. Harris
Jay and Mario are the best lenders I have worked with since becoming a real estate agent in 2014. Their customer service is exemplary. Not only did I use Direct Lending for a personal transaction that closed in 2 weeks, they have been on top of helping ...
Jay and Mario are the best lenders I have worked with since becoming a real estate agent in 2014. Their customer service is exemplary. Not only did I use Direct Lending for a personal transaction that closed in 2 weeks, they have been on top of helping my clients with their lending needs. They are responsive, helpful, and truly nice people. I highly recommend Jay and Mario at Direct Lending for your mortgage needs.
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Valerie M. Harris

4 years ago

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Marcus Gallardo
Jay and Mario are the best in the business. We have used Direct Lending twice on our current house: 1st time to eliminate PMI and lower our interest rate, and a 2nd time to reduce our loan terms and lower our interest rate again! They are our go-to guys f ...
Jay and Mario are the best in the business. We have used Direct Lending twice on our current house: 1st time to eliminate PMI and lower our interest rate, and a 2nd time to reduce our loan terms and lower our interest rate again! They are our go-to guys for refinancing and we will continue to use them going forward. Highly Recommended!
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Marcus Gallardo

4 years ago

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Joshua French
Jay and Mario are true professionals and very good at what they do. Their process was very smooth and easy. I would definitely recommend them to others and would happily use their services again in the future. I asked a lot of questions, but they were alw ...
Jay and Mario are true professionals and very good at what they do. Their process was very smooth and easy. I would definitely recommend them to others and would happily use their services again in the future. I asked a lot of questions, but they were always courteous and clear in their responses. My experience with them was excellent.
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Joshua French

4 years ago

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Jan Radnoti
I have refinanced many times and I have to say that Jay and Mario were great because they are both effective communicators and knowledgeable.
I have refinanced many times and I have to say that Jay and Mario were great because they are both effective communicators and knowledgeable.

Jan Radnoti

4 years ago

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Eric Huang
Refinance details explaining, follow up and e-sign ready. Affective and easy to follow. Great experience.
Refinance details explaining, follow up and e-sign ready. Affective and easy to follow. Great experience.

Eric Huang

4 years ago

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Jonathan Schwietert
Jay and Mario have taken care of me for 5 loans and have blown away the competition with low fees every time. I’ve recommended them to 4 people who have all gone with them as well - due to the clearly lower fees and great rates.
Jay and Mario have taken care of me for 5 loans and have blown away the competition with low fees every time. I’ve recommended them to 4 people who have all gone with them as well - due to the clearly lower fees and great rates.

Jonathan Schwietert

4 years ago

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Bill Roach
I have been through more home Purchases/Refis than I would care to admit, but I can honestly say that none were more efficient, inexpensive, or communicative as Direct Lending! Jay and Mario are simply excellent at every turn. No surprises, no fluff, an ...
I have been through more home Purchases/Refis than I would care to admit, but I can honestly say that none were more efficient, inexpensive, or communicative as Direct Lending! Jay and Mario are simply excellent at every turn. No surprises, no fluff, and best of all- no extra fees! The best of the best!
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Bill Roach

4 years ago

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Patrick Hardy
Jay and Mario have provided me excellent service. First, they secured a great rate on a somewhat complicated refi that other lenders wouldn't touch. One year later, they still offered the best rates on another refi. Highly recommended!
Jay and Mario have provided me excellent service. First, they secured a great rate on a somewhat complicated refi that other lenders wouldn't touch. One year later, they still offered the best rates on another refi. Highly recommended!

Patrick Hardy

4 years ago

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Megan Pansiera
I’ve used Jay and Mario for two separate real estate refinances and it’s been smooth, easy, and their rates are great!
I’ve used Jay and Mario for two separate real estate refinances and it’s been smooth, easy, and their rates are great!

Megan Pansiera

4 years ago

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Greg Gallegos
It was a pleasure to work with Jay and Mario. They both went above and beyond to help us procure our loan, found us the best rate we could get, and walked us through every detail of our loan and application to ensure we knew what everything meant and wha ...
It was a pleasure to work with Jay and Mario. They both went above and beyond to help us procure our loan, found us the best rate we could get, and walked us through every detail of our loan and application to ensure we knew what everything meant and what was happening. We will continue to use Direct Lending for any future loan or refinance.
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Greg Gallegos

4 years ago

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Patrick Dickey
Awesome guys. Very upfront, very knowledgeable. Never pushy, never 'salesy', just good folks getting things done. Were able to get me a great rate on a 20 year re-fi and closed in 2ish weeks.
Awesome guys. Very upfront, very knowledgeable. Never pushy, never 'salesy', just good folks getting things done. Were able to get me a great rate on a 20 year re-fi and closed in 2ish weeks.

Patrick Dickey

4 years ago

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Karthik Jothi
I did my refinance with Direct Lending and we are happy with the overall process. Everything was on time and very professional. I already started recommending to my friends. Thanks. JK.
I did my refinance with Direct Lending and we are happy with the overall process. Everything was on time and very professional. I already started recommending to my friends. Thanks. JK.

Karthik Jothi

4 years ago

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Paul Evavold
I used Jay and Mario from Direct lending for both my purchase mortgage and only 10 months later to refinance to a better rate. Both times, their rates have been way better than any other company. One company got irate because the rate I got from Direct Le ...
I used Jay and Mario from Direct lending for both my purchase mortgage and only 10 months later to refinance to a better rate. Both times, their rates have been way better than any other company. One company got irate because the rate I got from Direct Lending was so much better that they couldn't compete. I've referred 2 friends to them and among us all, the mortgage process goes incredibly smoothly.
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Paul Evavold

4 years ago

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Dave Scott
Mario and Jay went above and beyond to help us with our mortgage!
Mario and Jay went above and beyond to help us with our mortgage!

Dave Scott

4 years ago

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